Privacy Policy
Prince George Folkfest Society (PGFFS) is committed to protecting the privacy and security of personal information held about our members, volunteers, staff, contractors, performers and ticketholders. Our purpose is to assure anyone who does business with us that we comply with BC’s Personal Information and Privacy Act (PIPA) and Canada’s Anti-Spam Legislation. This policy explains how we collect, use, disclose and safeguard personal information.
Definition of Personal Information
Personal information is any information that is identifiable to you as an individual. This may include, but is not limited to, your name, gender, age, date of birth, language of correspondence, mailing address, telephone number, fax number, email address, and membership in an organization. Personal information does not include publicly available information about you in your capacity as an employee of an organization such as your name, job title, work mailing address, work email address, work fax number, or work telephone number.
Collection of Information
PGFFS only collects personal information from:
Attendees (directly or through our online box office)
Members
Volunteers
This information is collected by a variety of methods: phone, email, social media, online or in-person.
Use of Information
PGFFS uses personal information to better serve and to expand our community of support. This includes using the information:
To deliver services to provide information about tickets, events, membership, and donations
To thank supporters, fulfill subscribers and donor benefits and to issue tax receipts (when requested)
To invite supporters to special events
To sell tickets to events
For service phone calls and emails
For audit purposes
PGFFS is committed to using personal information in a respectful and useful way. PGFFS is also committed to making sure patrons do not receive more than a reasonable numbers of correspondences.
Disclosure of Information
PGFFS treats its obligations with respect to the use and disclosure of personal information very seriously. Generally, we will only use or disclose personal information for the primary purpose that it was collected or for a purpose related to the primary purpose that you would reasonably expect it to be used. The Society will not sell, rent, or share your personal information.
Storage of Information
Personal information is stored in our database on a secure server. Only authorized PGFFS personnel have access to this information.
Online Privacy
PGFFS is committed to protecting the privacy of those who use our website (www.coldsnapfestival.com ). PGFFS does not collect any personal information about individuals browsing our website.
PGFFS does collect statistical information through a log file which indicates number, length and frequency of page visits, external links, browser, operating system, and device type being used to access our website. This information is analyzed to help us develop content that responds to the interests of our website visitors. PGFFS uses Google Analytics to track usage of our website for reporting and evaluation purposes. Google Analytics uses cookies to report on user interactions. These cookies are used to store non-personally identifiable information.
Accountability
PGFFS endeavours to ensure that all information is recorded accurately – if you notice any errors in our correspondence with you, or if your personal information changes, please contact us at info [at] coldsnapfestival.com to update your file.
If you do not wish to be contacted by phone, mail, or email, please contact us and we will ensure that your request is honoured.
If you have any questions about PGFFS’ privacy policy or concerns about the way that your information is being used, please contact us.